Payment Options

We have two payment options:
1.  Electronic funds Transfer (EFT) where you make your payment from your banking account directly to our banking account. During checkout our Banking details will be provided and we will ship your parcel once your payment has cleared.  We will also require you to send us a bank approved Proof of Payment email to orders@eufrasia.co.za.

2. PayFast is one of SA’s leading secure online payment systems. This option will give you a variety of payment options: Credit card, Debit Card or Instant EFT


Shipping

We only ship within the South African borders.

Your order will be processed within 1-2 business days.

All orders are despatched through our courier, Aramex, and will arrive within 2-4 working days, provided the product is in stock.

We charge a Flat rate of R100 per order for nationwide shipping in South Africa.

From time to time we will run promotions on shipping. This will be clearly advertised.


Returns and Exchanges

No refunds on sale goods.

Goods submitted for return/exchange will only be accepted if:

Returned within 14 days from date of purchase;
It’s in its original condition;
Claims of defects in goods, unless clearly visible, will be subject to investigation prior to the provision of a remedy.

No option of a refund/exchange if goods have been specifically made or ordered,  – damaged, misused or damage, amounts to ordinary wear and tear.